Privacy policy

This privacy policy provides you with details of how we collect and process your personal data. Run Things LTD is the data controller and we are responsible for your personal data. Our email address is [email protected] Our postal address is 303 Goring Road, Goring-By-Sea, Worthing, England, BN12 4NX.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes

We generally do not collect sensitive personal data (such as racial or ethnic origin, political opinions, or religious beliefs). However, through our mobile application, we do collect health and fitness-related data (such as workouts, running metrics, distance, pace, and heart rate data) when you choose to connect third-party fitness platforms or device ecosystems, such as Strava, Garmin, and Apple Health/Fitness.

Health & Fitness Data & Third-Party Integrations (Strava, Garmin, Apple, and Android)

If you use our mobile application and choose to connect third-party fitness tracking accounts or device services—including Strava, Garmin, Apple HealthKit, and Android Health Connect / Google Fit—we will access, collect, and process health and fitness data from those services.

• What we collect: This includes workout logs, activity types, distances, durations, routes/GPS data, speed, pace, and health metrics (such as heart rate or calories burned, depending on what you share from your connected provider).
• How we use this data: We use this information solely to provide, personalize, and improve your experience within the Run Things app, such as tracking your progress, displaying your running stats, and syncing your activities.
• How we share or protect this data: We do not sell your health or fitness data to third parties. This data is handled securely and is only shared with third-party processors strictly as necessary to provide app functionality, or in accordance with your explicit permissions and the privacy settings of the respective platform (Strava, Garmin, or Apple). You can disconnect these integrations at any time via your app settings or your account settings on the respective third-party platform.

We will only use your personal data when legally permitted. The most common uses of your personal data are:

Where we need to perform the contract between us.

Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email.

You have the right to withdraw consent to marketing at any time by emailing us, or unsubscribing directly through the email link provided on our communications.

We collect information from you to:

Register you as a new customer

Process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us

Manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey

Enable you to partake in a prize draw, competition or complete a survey

Administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

Deliver relevant content and advertisements to you and measure and understand the effectiveness of our advertising

Use data analytics to improve our website, products/services, marketing, customer relationships and experiences.

You will receive marketing communications from us if you have:

requested information from us or purchased goods or services from us; or

if you provided us with your details and ticked the box at the point of entry of your details for us to send you marketing communications; and

in each case, you have not opted out of receiving that marketing.

We do not intend to share your information with or sell your information to third parties, and will get your express opt-in consent before we share your personal data with any third party for marketing purposes, unless you are taking part in an event organised by, or fundraising for, the named third party and hosted on the Run Things platform.

We may share your personal data with the parties set out below:

Service providers who provide IT and system administration services.

Businesses or charities who are using Run Things LTD as a third party provider for an event or activity they are organising, or who are the main, joint or sole beneficiary of charitable fundraising from a Run Things LTD event.

Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.

HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Should a data breach occur, we commit to notifying the supervisory authority (the ICO) within 72 hours of being made aware and will investigate that breach and contact all affected account holders.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

Request access to your personal data.

Request correction of your personal data.

Request erasure of your personal data.

Object to processing of your personal data.

Request restriction of processing your personal data.

Request transfer of your personal data.

Right to withdraw consent.

You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ If you wish to exercise any of the rights set out above, please email us.